Subsidiary/Shared Services: Kelly Plant Limited
Purpose

The role holder will be responsible for planning, directing, managing, coordinating, and supervising the programs for acquisition, assignment, utilization, maintenance, repair, replacement, and disposal of fleet vehicles. The Technical Service Manager will make the ultimate decision on whether a vehicle is safe to have on the road as well as manage and lead a team of people in allocating workload and managing the day to day operations in the workshop.

Essential Duties and Responsibilities:
  • Principal Duties & Responsibilities: Direct supervision, hiring and evaluating the work of employees as a first-line supervisor
  • The Fleet Manager is responsible for deciding whether a vehicle meets environmental standards, and whether an equipment is fit for purpose
  • Develops and administers vehicle/equipment asset management processes from procurement to disposition.
  • Establish and monitor purchasing, operational and replacement strategies, and practices for most cost-effective operation.
  • Develop and implement training modules for vehicles and equipment use and care.
  • Assisting in the recruitment of quality drivers and operators into the fleet.
  • Developing efficient driver and operator schedules to maximize profits.
  • Managing drivers and operators so they adhere to strict environment, health, and safety schedules.
  • Finding ways to cut costs and maximize profits.
  • Developing strategies for greater fuel efficiency.
  • Maintaining detailed records of vehicle servicing and inspection.
  • Complying with Ghana Transport laws and regulations.
  • Schedules regular vehicle maintenance to ensure operational efficiency.
  • Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules.
  • Monitoring driver behaviour and ensuring a high level of customer service.
  • Responsible for job scheduling and labour allocation for day to day operations
  • Ensure supplies are ordered for all works. Ensure correct job numbers are used and that time records are correct
  • Ensures correct parts are received and used for all works
  • Frequently reports progress on each job and quickly communicate delays or concerns to the General Manager.
  • Frequently reports on manpower excess or surplus
  • Ensures that all workshop tools and equipment are always available and clean at all times
  • Works with the General Manager to respond to client’s requests and keeps the communication channels open to ensure accurate information on the availability of machines and equipment
  • Implement and maintain systems to record, file and store information pertaining to all workshop activities
  • Ensure right attitude of workshop staff through regular training and workshop talks
  • Promote a healthy, clean and safe work culture at the workshop at all times
  • Plan and maintain a budget for the workshop
Competencies
  • Experience as an auto mechanic, creating and establishing fleet policies and procedures, from vehicle assignment to replacement cycling, from personal use to accident reporting. Extensive Knowledge of mechanical issues, warranties, service and general repairs
  • Experience in price, spec, and purchase or lease vehicles
  • Budgetary experience
  • Negotiating skills
  • Strong analytical skills
  • Communication and inter-personal skills with administrative competence
  • Computer literate with a solid understanding of Microsoft applications
  • Ability to advise customers on the required jobs in a timely, professional manner
Qualifications/Experience
  • A good first degree in Mechanical Engineering, from a recognized tertiary institution.
  • A minimum of ten (10) years relevant working experience with five (5) years experience in managing an automotive workshop in equipment hiring
  • Hands-on Workshop and Fleet management competencies and experience.
  • Extensive Knowledge of mechanical issues, warranties, service, and general repairs
  • Ability to advise customers on the required jobs in a timely, professional manner
  • Experience managing a medium to large size team.

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